"Kristin is a sponge for information and it is unfair to use a single phrase such as Pilates to describe exactly what she does. Her combined approach is ideal for each of us to learn from." - Briana E.
Terms & Conditions
Rare unforeseeable circumstances may cause cancellation of a session or class. If you have paid for the class in advance you will either be refunded for the missed session or receive a credit note towards your next booking.
If you feel unwell or ill it is in your own best interest to not attend sessions. Please notify Kristin as soon as possible and your session may be rescheduled.
Unfortunately Kristin cannot refund you for classes you have missed as part of a course or block booking of group classes.
If you need to cancel a private session please do so at least 24 hours before the appointment. If you cancel later than 24 hours before the appointment a cancellation fee of up to 100% of the hourly rate may apply.
Block bookings need to be paid in advance of the first session.
Payments for Workshops, Classes and Courses are not refundable, they are however transferable. And where possible we will try to accommodate you in a different class.
A Health History Form has to be filled out before the first session.
While Kristin will advise you on save physical practice during sessions and classes you accept full responsibility over your own body and health and understand that you are in control of your own body and are never forced or pressured into any activities you do not wish to undertake.
WHAT WE COLLECT We may collect the following information: Via This Website: (if you sign up for our newsletter)
your email address
Via The Health History Form (if you by group or 1-1 sessions):
name, job title, birth date, home address, GP address, emergency contact.
contact information including email address
information regarding health history and aims and goals, within the context of the services you buy.
WHAT WE DO WITH THE INFORMATION WE GATHER We require this information to understand your needs and provide you with information you may be interested in as well as a relevant, effective and save service, and in particular for the following reasons:
Internal record keeping: we are required to collect notes about your ongoing treatments or progress during 1-1 sessions.
We may use the information to improve our products and services directly for you as well as for others.
We may periodically send out a promotional newsletter about new products, special offers or other information which we think you may find interesting using the email address which you have provided when and only if you signed up for our newsletter, or if you opted in to receive our newsletter, via your health history form.
SECURITY We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect physically as well as online.
LINKS TO OTHER WEBSITES Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION You may choose to restrict the collection or use of your personal information in the following ways: • you can unsubscribe from our newsletter at any point by using the unsubscribe button at the bottom of every newsletter. Alternatively you can email Kristin to unsubscribe you via email@example.com. • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact Kristin in person or via firstname.lastname@example.org. Information relating to treatments will be securely held for 7 years from the last time of contact you made with us. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.